HyreGarage

Contact

Contact HyreGarage

To reach HyreGarage, email hello@hyregarage.com or call (866) 582-8523. We answer questions about the site, corrections, press requests and which kind of garage door service you need. We cannot diagnose your door, because HyreGarage is not a garage door company.

Last updated

Broken spring or door off its track? Do not email us. Call a local garage door company now. Leave the door where it is.

Do not pull the emergency release and try to lift the door by hand. With a broken spring, nothing is holding the weight of the door, and a sectional door is far heavier than one person can safely hold.

How can I reach HyreGarage?

Email

hello@hyregarage.com

Questions, corrections, press and privacy requests. Include the page address if it is about something we published.

Phone

(866) 582-8523

A business line. We cannot diagnose a door over the phone.

Mailing address

6975 Union Park Avenue, Midvale, UT 84047, United States

For letters only. There is no counter to visit and no truck sent from it.

About your door

The garage door project form collects what we need in one pass and is faster than email.

What can HyreGarage help with?

  • Which service you need. Match what the door is doing to the job. The seven garage door services lay it out.
  • Whether a quote is complete. Enough detail to compare it with another. Try the quote checker.
  • What a quote should say. Above all, the spring cycle rating. Choosing a garage door company covers the rest.
  • Corrections and press. If something here is wrong, or you want the data behind a figure, write to us.

What can HyreGarage not help with?

  • Diagnosing a door. We cannot see it or measure it.
  • Emergencies. A local company is faster and is the right call.
  • Quoting work. We do not price jobs. We are not a contractor.
  • Recommending a company. We publish no rankings and no reviews. Here is why.
  • Disputes with a contractor. We have no relationship with them and no say in it.
  • DIY spring or cable steps. We do not publish them, on purpose.

What should I check before I write?

If nothing looks broken, a quick balance test often answers the question faster than we can. With the door closed, pull the opener release cord. Lift the door by hand to about waist height and let go. A balanced door stays about where you put it.

Stop if the door is suddenly very heavy or will not move. That is a broken spring. Do not force it or lift it by hand.

If the door slams down or flies up, the springs are out of balance. That is the most common thing a service call finds, and why a new opener is so often the wrong purchase.

The garage door FAQ covers the questions we hear most.

HyreGarage is an independent garage door information site published at hyregarage.com. It is not a garage door company.

Questions people ask

Can you tell me what is wrong with my garage door?
No. We cannot see the door, weigh it or measure the springs, so we will not guess. We can help you work out which service you need, what a complete quote should contain, and which questions to ask a company.
Can you send someone out to fix my door?
No. HyreGarage is not a garage door company and does not send technicians. Matching with local companies is still being built, so if you need help today, call a local garage door company directly. They will be faster than we are.
How do I report an error on the site?
Email hello@hyregarage.com with the page address and what you think is wrong. If a figure cannot be supported by the source we cited, we would rather remove it than defend it.
How do I have my data deleted?
Email hello@hyregarage.com and ask. We will delete it and confirm when it is done. The privacy policy explains what we store and for how long.
I run a garage door company. How do I get listed?
Register on the page for garage door companies. Matching is still being built, and pricing, exclusivity and delivery terms are not decided yet. Registering is free and commits you to nothing.